green power, champion, omega, juiceman

On the World Wide Web presents the Living and Raw Food Marketplace - your source for the lowest prices on juicers, water distillers, dehyrators and other products to support a living and raw food diet.

Click here to learn about the monthly special We offer lowe prices, with no sales tax* (* except California),  we accept visa, mastercard and discover and have a SSL secure server to encrypt your credit card information. Click here to see a comparison chart of all the juicers we sell!
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Return Merchandise Authorization (RMA form)

We are happy to issue an RMA # to you so that you can return or exchange your purchase, as long as it meets the terms that you agreed to when you placed your order.  The terms were listed in several places:

  • On the order form, before you "submit" your order
  • On the purchase invoice (summarized)
  • On the customer service page

Here they are  again:

Warranty:
All merchandise offered by On the World Wide Web- the Living and Raw Foods marketplace is BRAND NEW - factory fresh.  We do not sell factory seconds, or refurbished units.  All merchandise comes with its original factory warranty, should you have problems with a product, you should contact the manufacturer for assistance.    We make no express or implied warranties. Of course, we will assist in any way we can to help you get your problem taken care of as soon as possible. Please review your warranty information which is included with the juicer immediately upon receipt of your juicer. Should you need to contact the manufacturer of the machine, and lost their phone number, click here for a list of numbers.

Returns:
Returns will only be accepted with return authorization number.  All authorized equipment returns which are in the sealed original condition (factory fresh, original cartons, with all accessories) must be ship prepaid and are subject to a 20% restocking fee for all returned items.  All returns must be made within 14 days.   Only products which are unused and NEW may be returned - if the product has been used in any way (If any food has come in contact with the item, it may not be returned).  Once the juicer has been used it cannot be returned as it cannot be resold. If the juicer is defective or needs repairs during the warranty period please contact the manufacturer. RETURNS WITHOUT AUTHORIZATION WILL BE REFUSED.    Please note: we subscribe to standard practice in the mail-order business in that your refund does not include any shipping and handling charges.

Exchanges:
Exchanges may be made within 14 days only if the product has not been used and no food has come in contact with it. If after receiving a product and determining it will not meet your needs, you may exchange the item for another item we stock.  We will give you full credit towards the purchase of another item.  The shipping charges will not be refunded, and you will be responsible for shipping charges of the new item.

Just fill out the form below, and as long as your request meets the terms above, we will get back to you with your return authorization number, as well as the address to send the merchandise back to.

Name
Address
City
State
Zip
Phone Number
Fax Number
Your E-mail Address
Order Number
Invoice Date
Date Product(s) recieved
Original Payment Type
Item(s) to be returned
total price of item(s)
Reason for return (please be as specific as possible)
Did you call the manufacturer for help? Yes
No
Was the box for the item been opened? Yes
No
Was the item plugged in to see if it works? Yes
No
Has the item been used? Yes
No
Has food come in contact with the item? Yes
No
Do you have the original box with all packing materials? Yes
No
What action would you like to take? Refund (a 20% restocking fee may apply)
Replacement
Exchange (100% of purchase price)

Click to watch a VIDEO demonstration of some of the products we offer!


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